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Frequently Asked Questions

You have questions, here are some answers!
We have gathered all the answers to the most frequently asked questions.
We hope you will find everything you need.

Cosmetics Products

How long can I keep a product, once it has been opened?

A usage period after opening is indicated on product packaging, which is denoted by a pictogram representing an open pot which indicates the recommended usage period, once packaging has been opened.

The recommended usage period is given as a number of months, which is the period during which the product must be used once it has been opened. In general it is between 6 months (6M) and 18 months (18M).

Do you send out samples ?

GUINOT does not send out samples. But you can test our products by going to a salon which is an authorised agent for GUINOT products. A beauty therapist will provide you with specific advice and will give you samples which are best-suited to your skin.

Are your products tested on animals ?

The active ingredients used in our formulations are chosen so as to respect the environment, since Guinot is conscious of its fragility and is concerned about its protection. Thus, our products are not tested on animals.

Recruitment

Do you want to apply for a job or a work placement within the Guinot group?

Please use the "Join Us" section at the bottom of the page, in which you can send us your CV and a cover letter.

Internet

Do you sell products online ?

The official Guinot website provides information about our products, treatments and professional skincare expertise. Our products are also available to purchase online through our authorised retail website, www.guinotshop.co.uk

Guinot believes that a cosmetic product can only be truly effective when it is suited to your individual skin type and beauty goals. We therefore recommend having a consultation with a qualified Guinot beauty therapist, who can assess your skin and recommend the most suitable products for you. 

When purchasing Guinot products online, we recommend buying exclusively through our authorised retail website or from an accredited Guinot salon or spa. Purchasing from unauthorised sources may carry a risk of receiving counterfeit products or products that have been misappropriated, improperly stored, badly handled or are past their recommended use by date. 

Guinot declines all responsibility regarding the safety and quality of Guinot branded products purchased from unauthorised sources.

Beauty Salon

How can I find my nearest salon ?

Find all of our beauty salons in the "Find a salon" section on our website.